customer success manager using video to connect with customers

Reduce Your Churn With Video

Customize your customer journey from end to end with video and build genuine relationships with your customers.
customer success manager using video to connect with customers

Use Video to Boost Customer Success

If you are a customer success manager, don't wait. Customize your customer journey with video today. From onboarding to retention and growth.
Educate and engage with your customers as often as possible to build trust, reduce churn and convert your customers into brand advocates.

With Vuzers, you can create video messages for every phases of customer life cycle, collect video testimonials and feedback, manage your videos and the responses all in one place!

How to Create Customer Success Videos

Create a Video Message

Record your video with your webcam using Vuzers' free webcam recording tool or upload a video. It's very easy!

Add a Call-to-Action

Add a video and text reply buttons to your videos to get responses from your customers.

Share It

Embed your video messages into your email using any email client and send it to your customers.

interactive video tool

Stand out with interactive videos

8 out of 10 people prefer watching videos to get information over text or audio. Stand out from your competitors and engage with your users with interactive videos.

email templates
email templates
video messaging

Onboard and educate your customers

Use videos to onboard your new customers. and send them tips and tricks on how to use your product to achieve their goals.

customer journey video

Engage customers at every stage of their life cycle

With Vuzers, you can guide your customers along their journey. When they visit your website, signup, achieve a goal, are inactive, cancel and more.

customer journey video
email templates
wall of love testimonials

Turn your customers into brand advocates

Let your users spread the word for you. Use video testimonials to increase brand awareness, build trust and credibility.


You've got questions, and we have the answers.

What is an interactive video?

An interactive video is a type of video that allows the viewer to interact with the content in some way, rather than simply watching it passively.

This can be done through a variety of means, such as overlaying clickable buttons or links on the video.

Interactive videos can be created for a variety of purposes, such as education or marketing, and can be viewed on a variety of devices, including computers, smartphones, and tablets.

At Vuzers, we help you ask your customers questions in video and get their responses via video or text.

How do I create an interactive video?

1/ Create your video message with Vuzers. You can also upload a video.

2/Add interactive buttons to your video. At the moment, you can add a video and text reply buttons.

3/ Publish your interactive video.

4/ Promote your interactive video on your social network, your website or by sending emails to your customers.

How do I send an interactive video to my customers?

Vuzers free video messaging platform allows you to embed video messages in your emails. When you create a video with Vuzers, a short HTML code is automatically generated. You can insert this code into your emails and send it to your customers using any email client.

Can I create an interactive video for free?

Yes. You can try out Vuzers for free and create up to 5 interactive videos.

What they say about Vuzers

Vuzers is perfect for adding a human touch to your communication.

I used it to create video messages for each stage of our customer journey. Vuzers is very easy to use and getting feedback from our customers in video helps us to create a better product.

Frédéric - Customer Success Manager - Heroes

More than a video tool for customer success

Vuzers is a lot more than just a video tool for customer success managers.

You can also use Vuzers within your team for your marketing, sales, or UX design. Vuzers is the best interactive video platform to use to communicate with your customers on a more personal level.

Start engaging with your customer in video for FREE today!

collect video testimonials for free